We are the data controller of your personal data.
Collecting Your Data
“Personal data" is information that identifies you as an individual, such as name, postal address, telephone number, photograph and email address. All personal data that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal data. You must not register under someone else’s name. You must keep your log-in details confidential. You are responsible for all activity under your my-pro account.
In order to register as a PGA Club Professional, you must provide us with your name, email address, golf club attachment, county/dependency/state/province and country of location, which PGA you are a member of and your PGA membership number. You can then add further personal data to your profile on the Site, including a profile picture, your date of birth, place of birth, when you became a professional, your position within your business, and a contact telephone number together with a brief biography, vision and family details; and details about the golf clubs you use, your playing record and any sponsors you have. You may also share information about any staff that work within your business. You must ensure that you obtain the consent of your staff to upload their personal data, including to upload a profile picture, details of the full name, date of birth, place of birth, when they turned professional, shop position, brief introduction copy, the golf clubs they use and playing record.
In order to register as a player, you must provide us with your name, email address, county/dependency/state/province and country of location, gender, whether you are a member of the club where the PGA Professional is located, whether you are left or right handed and details about your golf handicap. On registration, you must add details of the golf clubs that you use, assess your performance with each club and set a performance objective. You may also add scorecards to update your on-course analysis data.
As a PGA Club Professional, you may choose to provide us with the email address of a friend, contact or other individual who you believe may wish to join my-pro. If you do so, you must first obtain the consent of the individual. We shall then send an email to the individual on your behalf explaining that you provided their email address to us so that we could contact them and invite them to join my-pro. On no account do we retain an individual’s email address during this process.
Data we automatically collect
We may also use anonymous information in the aggregate to understand how our users as a group use the services and resources provided on our site and we may share that information with our suppliers and partner organisations.
Use of your personal data
For our legitimate interests, we may share your personal data with any service providers, sub-contractors and agents that we may appoint to perform functions on our behalf and in accordance with our instructions, including IT service providers, accountants, auditors and lawyers. We shall provide our service providers, sub-contractors and agents only with such of your personal data as they need to provide the service for us and if we stop using their services, we shall request that they delete your personal data or make it anonymous within their systems.
In order to comply with our legal obligations, under certain circumstances we may have to disclose your personal data under applicable laws and/or regulations, for example, as part of anti-money laundering processes or protect a third party’s rights, property, or safety.
For our legitimate interests, we may also share your personal data in connection with, or during negotiations of, any merger, sale of assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company.
From time to time, marketing messages may appear in your my-pro account, but we will not send marketing emails to you.
Where we hold and process your personal data
We will not store or transfer your personal data outside of the European Economic Area without your consent.
We use “persistent” cookies so that we may provide you with a tailored experience every time you visit us.
Our website does have partner links and therefore non my-pro cookies may be stored on your computer if and when you visit our partners. When you visit a partner no personal identifiable information is stored, saved or collected by them unless you voluntarily submit this detail.
If you wish to deny the use and saving of cookies from this website on to your computer's hard drive you should take the necessary steps within your web browsers security settings to block all cookies from this website and its external serving partners.
We also use my-pro Analytics to monitor how the my-pro website is used. my-pro Analytics collects information anonymously and generates reports detailing information such as the number of visits to the system, where visitors generally came from, how long they stayed on the system, and which pages they visited. my-pro Analytics does not place persistent cookies on your computer’s hard drive.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your Personal Identifiable Information and data stored on our site. Private data exchange between the site and its user happens over a SSL secured communication channel and is encrypted and protected with digital signatures. However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise that your personal data or other content that you upload to the system will always remain secure.
Our objective at my-pro is to keep our site free from excessive and inappropriate advertising. With this in mind our site “Sponsor” and “Partners” will only be able to communicate with our users through relevant functions within the site.
The majority of our “Partners” are leading manufacturers operating within the golf industry. Our site “Sponsor” may operate outside of the golf industry. Where appropriate we will provide links to their websites should our users wish to learn more about their products and activities.
We do not control the content or links that appear on our “Partners” websites and are not responsible for the practices employed by them. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website's own terms and policies.
my-pro offers a “Personal Details” page within your profile where you can update your personal details at any time including your full name, email address and optional profile picture. When you are logged in to your profile you can access and edit your personal details from all pages on the site by simply going to your name in the top right hand corner of the screen and selecting “Personal Details” in the drop down menu.
You have the right to obtain from us a copy of the personal data that we hold for you, and to require us to correct errors in the personal data that we process for you if it is inaccurate or incomplete. You also have the right at any time to require that we delete your personal data. To exercise these rights, or any other rights you may have under applicable laws, please contact us at email@example.com.
Please note, we reserve the right to charge an administrative fee if your request is manifestly unfounded or excessive.
We retain your personal data in accordance with applicable laws. Therefore, if you register with us, we shall retain your personal data until you close your account except where we are required to retain your personal data for longer to comply with accounting and taxation requirements. If you receive marketing communications from us, we shall retain your personal data until you opt out of receiving such communications. If you have otherwise contacted us with a question or comment, we shall retain your personal data for 6 months following such contact to respond to any further queries you might have.